Pixel & Tonic, the team behind Craft CMS, is looking for an experienced Technical Support Engineer. The ideal candidate enjoys diving into complex technical issues, is experienced with Craft CMS and Craft Commerce, and has some time overlap with Pacific Time working hours. We take pride in providing exceptional customer support, so it's important that this candidate has excellent written and verbal communication skills, is friendly, and has a good sense of humor. At Pixel & Tonic, we work hard to create software that developers love using, but we like to have fun while we do it!
In this role, you'll have the opportunity to:
To succeed in this role you should have the following skills and experience:
If solving complex support tickets and helping shape the future of Craft CMS sounds like your kind of challenge, we want to hear from you! Instead of your standard resume and cover letter, please send a short write-up addressing your experience, how it pertains to the skills listed above, and why you want to work for Pixel & Tonic, to [email protected], with “Technical Support Engineer” in the subject line.
This is a full-time salaried position.